Privacy Policy
Last updated: December 8, 2025
1. Information We Collect
We collect information you provide directly to us when using Traducciones.ai, including:
- Personal identification information (name, email address)
- Educational documents and credentials you upload for evaluation
- Payment information (processed securely through third-party providers)
- Usage data and analytics to improve our services
2. How We Use Your Information
We use the information we collect to:
- Process your credential evaluations and translations
- Communicate with you about your evaluations and our services
- Improve and optimize our AI-powered evaluation system
- Comply with legal obligations and prevent fraud
3. Data Security
We implement industry-standard security measures to protect your personal information and documents. All data is encrypted in transit and at rest. We use bank-level encryption and secure cloud storage to ensure your sensitive documents remain confidential.
4. Data Retention
We retain your evaluation reports and documents for a period of 7 years to comply with industry standards and allow you to access your reports. You may request deletion of your data at any time by contacting our support team.
5. Third-Party Services
We use third-party services including Google Gemini for AI-powered analysis, payment processors for transactions, and cloud storage providers. These services have their own privacy policies and we ensure they meet our security standards.
6. Your Rights
You have the right to:
- Access your personal data and evaluation reports
- Request correction of inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@traducciones.ai
Address: 123 Evaluation Street, San Francisco, CA 94105